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Some concerns with EP850 Polish/English dictionary       Forum Index -> ECTACO Forum   Autor Message cj Messages: 2 24/06/2008 14:29:17    Subject: Some concerns with EP850 Polish/English dictionary I sent an email to support with a recorded clip attached explaining this problem several days ago but have not had a response. 1) Of the 130 degrees of range of motion of the screen hinge from close to open, 20-25 degrees of that is loose at all positions. I included the clip showing the problem because it's easier to show then to explain in words. I need to know if this is a defect or just poor design. 2) I have had to reset the device twice due to: a) Hourglass lock up while looking up a word. Nothing worked, not even the off/on button so I had to reset. b) SD card not recognized by dictionary after unhooking USB connection to PC even though SD card was properly inserted prior to, during, and after USB connection. 3) Lastly, I need to know if the EP850 will accept SDHC flash memory. Thanks. To the top cj Messages: 2 26/06/2008 12:15:02    Subject: I don't have time to play "find the customer service rep". One week without a reply to email and now this forum looks deserted. The quality of the product and lack of customers service so far are combining to make this company yet another very unsatisfied customer. To the top green Messages: 120 30/06/2008 16:35:12    Subject: Dear customer Our Customer Support team will contact you by e-mail and provide with download links to rewrite the OS of your unit. Customer Support Ectaco Electronic Translators www.ectaco.com To the top         Forum Index -> ECTACO Forum