If you order accessories without a dictionary, the standard shipping rate will be charged.
If your order is to be shipped to another country, you will be charged according to international shipping rates. Overseas customers are responsible for paying import duties (if applicable) on all purchased products.
The software available on our site is downloadable and is not for sale on CD and/or other media. Before purchasing it, make sure that the software is compatible with your PC. To do so, download the demo or trial version from our site and install it on your PC to make sure it works properly with your version of your system software.
Our software is downloadable and has to be paid for online before you can download it.
We accept the following credit cards: Visa, MasterCard, American Express, and Discover.
Upon receipt of your order for hardware, our sales staff will contact you (by phone or e-mail) to confirm the order. After you confirm the order, we'll debit your account or wait for the remittance to our account (in case of bank transfer), after that your order will be shipped to you by a courier service.
Customers can remit payments for software orders as well. In case of a software order please contact us
This warranty does not apply if the product has been damaged by accident, abuse, misuse or as a result of service by any other party.
Except for the limited warranties above, this product is provided on an "as is" basis, without any other warranties or conditions, express or implied, including, but not limited to, warranties of merchantable quality, merchantability or fitness for a particular purpose, or those arising by law, statute, usage of trade, or course of dealing. This warranty applies only to products manufactured by Ectaco and does not include batteries, etc. Any damages caused by batteries are not covered by this warranty. Neither Ectaco nor our dealers or suppliers shall have any liability for any indirect, incidental, special, or consequential damages whatsoever, including, but not limited to, loss of revenue or profit, lost or damaged data or other commercial or economic loss, even if we have been advised of the possibility of such damages, or they are otherwise foreseeable. We are also not responsible for claims by a third party. Our maximum aggregate liability to you, and that of our dealers and suppliers, shall not exceed the amount paid by you for the Ectaco product as evidenced by your purchase receipt. If the laws of the relevant jurisdiction do not permit full waiver of implied warranties, then the duration of implied warranties and conditions are limited to the duration of the express warranty granted herein.
You may obtain additional information regarding the extended warranty program or reach a customer service representative at the Ectaco offices.
If you have questions, please contact to us